Return/Exchange Policy

We make every effort to fulfil all the orders placed. However, please note that there may be certain orders that we are unable to process and must cancel. The reasons include limitations on quantities available for purchase, inaccuracies or errors in product, pricing and stock information, or problems identified by our credit and fraud avoidance department.

Our Customer Service Team will communicate to you if all or any portion of your order is cancelled. If your order is cancelled after your credit card has been charged, the said amount will be reversed back in your Card Account.

Please contact our Customer Service in case you wish to cancel the Order. On receipt of the cancellation notice, we shall cancel the order and refund the entire amount (less any transaction charges or banking charges that might have been incurred by us) if the order has not been processed by us. We will not be able to cancel orders that have already been processed or shipped out by us. In some cases, this can happen in an hour after you place the order.

1. Refunds : We will refund the money in the same mode as the payment was made. If the payment was by Credit Card or Net-Banking, we will refund in your Credit Card or Net-Banking account. If the payment mode was Cash on Delivery (COD), we will refund the money to the Bank Account. User would need to add bank account details to get refund. Once the refund is approved , it will be credited to the original payment method within 3-5 business days. Please feel free to mail us at gloryfahion12@gmail.com if you have any questions.

2. Shipping and Cash on Delivery (COD) Fees : Any shipping or Cash on Delivery (COD) fees charged against the order will not be refunded back.

3. Returns Policy : We are committed to ensuring your satisfaction with any product you have ordered from us. If you are not satisfied with any product, we will accept returns within 15 days from the date of delivery as follows:

• Return once initiated, the item will be picked up within 2-3 business days. 
• For replacement and  exchange orders a new product will be delivered within 8-10 business days.
• In the unlikely event that any product you have ordered from us is not received in good condition, is damaged or defective, or if product delivered is different from what you had ordered, you may return the product unused along with its original invoice, and in the same condition as you received it, in its original packaging along with original tags, for a refund or an exchange, within 15 days from the date on which these goods are delivered.
• Please do not accept delivery of any item whose outer packaging is damaged or tampered with in any manner. Please contact customer care if you open the packaging and discover that the item is damaged.
• Products damaged while being used do not qualify for a refund or replacement.
• In case we are unable to replace the damaged / defective product, we will refund back the order amount to you.
• n case a product comes with manufacturer warranty, customer should contact the manufacturer directly and follow the return/replacement procedure as per the manufacturer policy.

• Refund shall be initiated once the products reach back our warehouse and necessary checks are completed to clear the refund process.
• We hold the right to deduct shipping charges of Rs.99 for every 0.5 kg of consignment weight in case customer is found to be returning too many orders to earn cash back discounts/credit card points OR found to be involved in any other fraudulent activity.
• We hold the right to cancel the order placed by the customer OR refuse the return request in case the customer has returned too many orders.
• In case of multiple products order, return request should be placed together for all the products you want to return.
• We always strive hard to provide the best experience to our customers. However, we have noticed that few accounts abuse our liberal returns policy and these accounts typically return most of the items bought or choose to not accept COD shipments. Hence, our regular customers are deprived of the opportunity to buy these items. To protect the rights of our customers, we reserve the right to collect shipping charge of Rs.99 for all orders and disable cash on delivery option for accounts which have high percentage of returns.
• In case of any suspected fraudulent activity by the customer, we hold the right to deny refund/deduct fees charges for processing payment.
• We hold the right to charge payment processing fees/additional charges in case customer shopping behaviour is not of a typical shopper and is suspected to place orders and seek refund solely for the purpose of gaining cashback points/transferring money between different sources/any other fraudulent activity.

  NOTE: Products that have been tampered with, opened and/or used cannot be returned.

Shipping Charges  are Non-Refundable
You can reach us on +91 79460 45780. All queries will be solved between Monday-Saturday, 10am-6pm. All pending queries will be solved on priority the next day.
Cancellations will only be possible till the order has not been dispatched from our warehouse.
Once a product is exchanged and is delivered, no further actions such as exchange or refund would be applicable on that order. 
shop no 6, Swastik char rasta Glorious, Swastik Society, Navrangpura, Ahmedabad, Gujarat 380009