Job Description

Summary

**This Role Is An In Person Role Located In San Antonio, Tx

Please note, this production- based position receives an hourly base + heavily weighted commission and bonuses offered.

Up To $2 K Sign On Bonus Potential*

o    Up to $2000 sign on bonus potential*

• Up to $2000 with 1 year of timeshare experience*

  -  *$1,000 paid after training, *$1,000 paid after six months of

  employment

• Up to $1000 with no timeshare experience*   

  - *$500 paid after training, *$500 paid after six months of

  Employment

  o    * Additional terms and conditions apply to the Sign-on Bonus

  Are you looking for a place where meaningful moments are made together?  

We make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Vacation Sales Concierge , you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together. 

Where great benefits lead to a life fulfilled:

• Uncapped earning potential (wages, monthly incentives, annual bonuses, contests) 

• Medical/Dental/Vision/401K opportunities  

• Travel discounts  

• Credit Union Membership 

• Tuition Reimbursement 

• Professional Counseling & Family Support 

• Growth and Development Opportunities 

As a Vacation Sales Concierge, a typical day will include: 

• Engaging with hotel guests at desk locations and providing elevated customer service. 

• Scheduling sales presentations and managing customer expectations. 

• Provides the highest level of service to exceed budgeted sales presentations and volume production goals. 

• Ensures that all guests who attend a sales presentation meet eligibility requirements and are open to learning more about products and services. 

• Use persuasive techniques that maximize revenue while maintaining existing guest loyalty.   

Guest Experience and Company Standards:

• Welcome and greet guests; anticipate and address their needs. 

• Interact with colleagues and guests professionally and promptly. 

• Contribute to team goals. 

• Always follow company policies and safety procedures. 

To Become a Vacation Sales Concierge: 

• Successful candidates will be highly motivated with sales or customer service experience and enjoy interacting with guests either in person or by phone.  

• Available to work a flexible schedule to include weekends and holidays. 

• Concierge and/or sales experience preferred.  

• Position may require background and drug screening, in accordance with state and local requirements. 

• Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time. 

#Li Jh1

Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third-party management company that is responsible for all employment benefits and obligations at this location.

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