Job Description

On-site Patient Advocate

North Orlando, FL

Direct Hire (50K-58K)

Our client is currently seeking a highly professional on-site Patient Advocate in North Orlando, FL, to act as the initial contact person to pursue the application processes of the various programs including, but not limited to, completing the application, following up to obtain all necessary documentation, and maintaining ongoing communication with the patient/guarantors, case managers and/or doctors.

Responsibilities :

• Visit patients in the hospital and bedside to pre-screen for qualifying criteria of various Federal & State Medicaid/Social Security Administration (SSA) & County / HCRA programs.
• Maintain ongoing communication with various agencies throughout the application process.
• Documentation/other paperwork as well as computerized record keeping,
• Assess cases appropriately and utilize the most appropriate community resources to provide efficient client services.
• Prepare clear and concise reports, correspondence and other written materials.
• Use initiative and independent judgment within established procedural guidelines, organize own work, set priorities, and meet critical deadlines.
• Establish and maintain effective working relationships with those contacted in the course of work.
• Communicate exceptionally well (orally, in writing, and over the telephone).
• Process a high volume of cases within a specified amount of time as determined by the Cient, State of Florida and the Management Team.

Education/Experience:

• High School Diploma or GED
• 1-3 years of experience

Requirement Knowledge:

• Principles and practices of social work and case management techniques used in the Medicaid program
• Federal regulations and state laws applicable to the Medicaid program
• Advanced interviewing skills
• Computer applications including proficiency in Microsoft Access, Outlook, Excel, and Word
• Record keeping principles and practices including spelling, grammar, and punctuation
• Techniques for dealing with a variety of individuals from various socioeconomic, ethnic and cultural backgrounds
• Programs and eligibility requirements for the Social Security Administration, State Medicaid, County Social Services, and other relevant programs

Our client offers a collegial and supportive environment focused on its greatest assets…its people. With a competitive compensation and benefits program designed to attract, motivate, and develop their people, they pride themselves on creating a culture of teamwork, client focus, and fun. The benefits program allows employees to select the features that make the most sense for their individual and/or dependent(s) needs. Features include medical, prescription drug, dental, vision, and a competitive paid time off program.

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