Job Description

GENERAL OVERVIEW:

Hell’s Kitchen Pickleball Club (HKPC) is a members-only social sport club located in the heart of Manhattan. With a focus on high-quality experiences and seamless service, we host a variety of private and corporate events for guests seeking a fun, engaging, and elevated atmosphere. As our events program continues to grow, we are seeking an organized, detail-oriented, and enthusiastic Event Administrator to join our team.

Reporting to the Event Director, the Event Administrator will play a key role in supporting the day-to-day operations of our events department. This individual will be responsible for a range of administrative tasks that keep our program running smoothly and will also assist in on-site event execution when needed. The ideal candidate is a proactive problem-solver, clear communicator, and someone who thrives in a fast-paced, hospitality-forward environment.

ESSENTIAL RESPONSIBILITIES

Administrative Support

• Draft and send client emails that reflect HKPC’s professional and friendly brand tone
• Manage event records and internal documentation, including Google Drive folders, calendars, and Airtable logs
• Assist in preparing proposals, updating contracts, and tracking signed documents
• Coordinate and place catering orders with trusted vendor partners
• Track payments and follow up on outstanding invoices with internal and external teams
• Maintain detailed client communications history and ensure all event details are up to date
• Help build and maintain the events calendar, alerting team members to scheduling needs and conflicts

Event Facilitation 

• Support the Event Coordinator with day-of event responsibilities including guest check-in, F&B setup, signage, and post-event breakdown
• Provide professional and approachable service to guests during events, acting as an ambassador of the HKPC brand
• Send post-event thank-you emails and ensure all event data is recorded for future reporting
• Occasionally step in to manage member-facing events when the Event Coordinator is away

QUALIFICATIONS

• 1–2 years of experience in event planning, hospitality, administrative support, or a similar client-facing environment
• Excellent written and verbal communication skills with a keen attention to detail
• Highly organized with the ability to prioritize and manage multiple tasks at once
• Proficient in Google Workspace (Docs, Sheets, Calendar), with working knowledge of CRM or event tracking tools a plus
• Comfortable working in a fast-paced, collaborative team environment
• Professional, reliable, and solutions-oriented with a positive, can-do attitude
• Availability to work some evenings or weekends depending on the event schedule

WHY JOIN HKPC?

• Be part of a growing team shaping one of New York City’s most exciting new social sport venues
• Work closely with passionate, driven professionals in a fun and engaging atmosphere
• Gain hands-on experience in events, hospitality, and client relations
• Opportunity for growth within a rapidly expanding team

COMPENSATION

• Competitive hourly pay or salary depending on experience
• Flexible scheduling

This job description reflects the general responsibilities and qualifications of the position. Additional tasks may be assigned as necessary to support the needs of the business.

Hell’s Kitchen Pickleball Club is an equal opportunity employer and is committed to creating a diverse and inclusive workplace.

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